Last updated: 13 October 2026
DM Tradies is the trade marketing division of Digital Movement (“DM Tradies”, “we”, “us” or “our”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains what personal information we collect, how we use and protect it, and how you can access or correct it. By using our website or contacting us, you agree to your information being handled as described below.
1. Information we collect
We only collect personal information that is reasonably necessary to respond to your enquiry and provide our services. This may include:
- Your name, phone number and email address
- Your business name and details about the services you are interested in
- Any information you include in a message, email or phone call
- Information you provide when you become a client, such as billing details, website and advertising account access, and project information
- Technical information collected automatically when you visit our website, such as your IP address, browser type, device, pages viewed and the page you submitted a form from
2. How we collect information
We collect personal information directly from you when you complete a form on our website, call or email us, request a free review, or engage us for services. We may also collect information automatically through cookies and similar technologies when you browse our website, and occasionally from publicly available sources, such as your business website or Google Business Profile, when preparing a review you have requested.
3. How we use your information
We use your personal information to:
- Respond to your enquiry and prepare the review, proposal or quote you requested
- Provide, manage and improve our services, including website design, SEO, Google Ads, Meta advertising and AI search optimisation
- Communicate with you about your project, account or enquiry
- Send you marketing communications where you have agreed to receive them
- Protect our website from spam, fraud and misuse
- Comply with our legal obligations
We do not sell, rent or trade your personal information.
4. Disclosure of your information
We may share your personal information with trusted third parties who help us operate our business and deliver our services, including:
- Our team and related entities within Digital Movement
- Website hosting, email and IT service providers
- Advertising and technology platforms we manage on your behalf, such as Google and Meta
- Google reCAPTCHA, which helps protect our forms from spam
- Professional advisers, such as accountants and lawyers
- Government authorities or other parties where required or authorised by law
Some of these providers, such as Google and Meta, may store or process information outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled in a way that is consistent with the Australian Privacy Principles.
5. Cookies, analytics and advertising
Our website uses cookies and similar technologies to operate the site, keep our forms secure and understand how visitors use it. We may use tools such as Google Analytics, Google Ads and the Meta Pixel to measure website performance and show relevant advertising. These tools may collect information about your visit, such as pages viewed and actions taken.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website work. You can also manage advertising preferences through your Google and Meta account settings.
Our forms are protected by Google reCAPTCHA. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
6. Direct marketing
We will only send you marketing communications where you have consented or where it is otherwise permitted by law. You can opt out at any time by using the unsubscribe link in our emails or by contacting us using the details below.
7. Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information is stored using secure, access-controlled systems. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
While we work hard to protect your information, no method of transmission over the internet or electronic storage is completely secure.
8. Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Please contact us using the details below. We will respond within a reasonable time, and may need to verify your identity before providing access.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Third-party websites
Our website may contain links to other websites, including client websites and social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.
12. Contact us
For any questions about this Privacy Policy or your personal information, please contact:
DM Tradies (powered by Digital Movement)
Level 3, 480 Collins Street, Melbourne VIC 3000
Email: office@dmtradies.com.au
Phone: Click To Call Now